You deserve transparency into our processing 
activities

Tech Hive Privacy Notice

Last Updated August 2023


Hello there,
Welcome to Tech Hive Advisory (“Tech Hive” “We” “Us” “Our”).

Tech Hive is a technology policy advisory and research firm working at the key intersection of technology, business, and law, with a focus on privacy and data protection, regulatory intelligence, cybersecurity, policy and research, start-up advisory, and intellectual property. While on our website, we process data about you and your device. This notice explains how we handle your data and our attitude towards data protection.

Summary

We only keep what is necessary and delete it when it is no longer necessary. We will be lying to you if we say we do not use your data. We do! But it is to provide services to you, to fulfil our legal obligation, to respond to your inquiries, and to manage our relationship with you.The law affords you lots of data protection rights, and you may choose to contact us at any time to exercise them. 

The data we hold about you

We use your data to provide services to you, fulfil our legal obligations, respond to your inquiries, provide customer support, improve our services, and manage our relationship with you.

  • Your name and contact information
  • Information about your business activities with us
  • Information about your enquiries and our dealings
  • Data from contracts, including details of the contract, third-party providers, counterparty names and email addresses, comments, activity on contracts, and signatures

If you are a client, we collect:  

Client

If you are a prospective client, we collect:

  • Your name and contact information
  • Information about your business activities with us
  • Information about your enquiries and our dealings
Prospective Client

If you visit our website, it is a pleasure to have you here. We process log files generated by servers, which include the IP address assigned to you. If you do not want us to process your log file, our website is accessible via Tor.

Site Visitor

If you subscribe to our newsletter, join our tech policy community, or register for any of our webinars, we collect:

  • Your name (you do not have to give us your real name)
  • Your email address
Subscription and Community Engagement

What we do with the data

Our communications with you are purposeful and based on your relationship with us. If you are a client, our communication aims to fulfil contractual obligations and ensure satisfaction. As a prospective client, we reach out to respond to your queries and showcase our offerings. Newsletter subscribers and tech community members receive bimonthly updates with the option to unsubscribe anytime. Registrants for webinars receive only the essential event details.

If you are a client, we contact you only to fulfil our contractual obligations to you and ensure your satisfaction. 

Client

If you are a prospective client, we will contact you to respond to your enquiries and share information on the services we can provide you with.

Prospective Client

If you subscribe to our TechPolicy Alert, Privacy in Africa newsletter, or join our tech community, we will only contact you to share an update. We promise not to send you updates more than twice in a month. You may unsubscribe from the newsletter at any time through the unsubscribe button at the end of the email or on Linkedin for Privacy in Africa Newsletter.

Subscription and Community Engagement

If you register for any of our webinars, we will only contact you to send you details about the event.

Webinars

Purpose of processing your data and the
lawful basis

We rely on an appropriate lawful basis determined by our privacy team and documented in accordance with the extant data protection laws. In appropriate circumstances, we rely on the performance of contracts, legal obligations, our legitimate interests, and consent when it is appropriate.

If we have to use consent as a lawful basis, we will provide you with a consent request. You have the right to refuse consent or withdraw your consent at any time by contacting us at contact@techhiveadvisory.africa or unsubscribing from our services. However, we should mention that consent withdrawal will not affect the lawfulness of any processing carried out before you withdraw your consent.

The table below shows why we process your personal data and on what basis:

DATA YOU GIVE
DATA 
WE COLLECT
ACTION

You request a demo of Bearer

We call you

You use Bearer

You receive emails from us

You chat with us for customer support

You opt-in to marketing messages

Purpose of Processing
Lawful BasIs
  • Delivering, developing and improving our website
  • Enabling us to enhance, customise or modify our services and communication
  • Prevention of fraud and security

Legitimate Interest

  • To provide our services to you
  • To respond to your enquiries
  • To communicate with you
  • To inform you whenever there are changes to our services

Contract

  • Share newsletter updates with you
  • Share details to join our events
  • To share Tech Policy Updates, Privacy in Africa newsletter, and alerts with members of our community

Consent

  • To fulfil requests required by law

Legal obligation

Transfer of Data outside Nigeria

We rely on the appropriate data transfer mechanism or any of its relevant exceptions to transfer data outside Nigeria. We would ensure appropriate safeguards before transferring data outside Nigeria, which include countries whitelisted by the Nigerian regulator, and performance of contract. You can reach out to us to verify the safeguards we have in place.

Your rights

You possess rights regarding your data, including access to your personal information and the ability to request its erasure or correction if inaccurate or incomplete. You can object to our processing of your data for marketing communications like newsletters or event notifications. If unsatisfied, you also have the right to lodge complaints with the relevant supervisory authority or seek legal remedies.

You have loads of data protection rights, and we respect them. They include:

Right to tell us to allow you access your personal data;
Right to ask us to  erase or delete your data;
Right to request that we correct your data  when it is inaccurate or incomplete;
Right to object to our processing or use of your data for purposes such as sending you our captivating newsletters or information about our exceptional events; and 
The right to complain to the supervisory authority or even go to court. And you can go as far as the Supreme Court.

Third parties

Generally, we guard data jealously because we do not like to share. Our website has third-party requests from two hosts. We use privacy-preserving and self-hosted Umami for analytics and Webflow to support our website. They do not process your data. However, where relevant, we share your data with third parties if:

  • If we have to complete a contract on your behalf;
  • If you give your explicit consent;
  • If there is a legal obligation on us to share such data under existing laws and regulations; and 
  • There is a court judgement, injunction, or other binding legal directive.

In addition, the following services keep us running by storing or processing your data on our behalf:

Read more

Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:

Integration
Amazon Web Services, Inc
Privacy Policy
Data collected or shared
  • Contact details
  • Metadata from your source code
  • Data that identifies you
Purpose

This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.

Place of processing

EU (Ireland)

SERVICE PROVIDER

Google Workspace

Privacy Notice
WorkOS, Inc.
Privacy Policy
Data collected or shared
  • Data that identifies you
Purpose

This enables users to authenticate via Single Sign-On.

Place of processing

US

Communications
Intercom, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
  • Cookies
Purpose

We use this service for customer communications, user interaction and helpdesk assistance.

Place of processing

US

Outreach, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for customer communications.

Place of processing

US

Salesforce, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for customer communications, user interaction and helpdesk assistance.

Place of processing

US

Twilio, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for sending, storing and tracking emails.

Place of processing

US

SERVICE PROVIDER
Newsletters
SERVICE PROVIDER
Payments
SERVICE PROVIDER

Flutterwave

Privacy Notice
DATA COLLECTED OR SHARED
PURPOSE
PLACE OF PROCESSING
  • Contact Details
  • Financial Information

This service processes payments for us.

EU and US

Stripe, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • Financial information
Purpose

This service processes payments for us.

Place of processing

EU & US

Cookies

We do not use cookies on our website. The only cookies we have to offer you are chocolate double-chip.

How long do we store your data?

We retain your data for the duration of our relationship. However, we will also retain data, subject to the relevant provisions of applicable laws.

Security of Data

We are very particular about preserving and protecting your data. Therefore, to avoid the loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction of your information, we have put in place a range of administrative, technical, organisational, and physical safeguards. Despite this, we cannot completely guarantee the security of any information transmitted, nonetheless, we do our best to ensure security of data.

Changes to our Privacy Notice

We will continually assess our data protection practices to ensure that your rights are guaranteed. To this end, we may amend this privacy notice at any time. In the event that changes are made, we will either indicate at the top of this privacy notice when it was most recently updated or send you a notification that the notice has been updated. Please be assured that we will not use any previously collected personal data, to the extent that it is not collected under the new privacy policy, in a manner materially different from that represented at the time it was collected.

Get in touch: contact@techhiveadvisory.africa